Spis treści
Here is a brief summary of the features added in December 2020 and January 2021.
Don’t miss
- FAQ chatbot - answers FAQs automatically
- Facebook Messenger integration - allows you to receive and answer Facebook messages from Smartsupp dashboard
Dashboard and chat box
- new email notifications for missed conversations (read more)
- improved and more detailed statistics
- new conversation categories* improved and more detailed statistics
- focused elements are highlighted
Mobile app
added conversation guide (Android)
in-app notifications for incoming visitors (Android)
new settings for visitor notifications (Android)* in-app notifications for incoming visitors (Android)
- in-app notifications for incoming visitors (Android)
ou can now edit your visitor’s phone number (iOS)* in-app notifications for incoming visitors (Android)
app will alert you that you won’t receive notifications when you go offline (iOS)* in-app notifications for incoming visitors (Android)
improved error messages in conversations, closed conversations, visitors list and chat (iOS)
minor graphic adjustments
minor bug fixes
Nadal masz wątpliwości? Skontaktuj się z nami za pomocą okna czatu dostępnego w Twoim panelu nawigacyjnym (Dashboard), a my z przyjemnością Ci pomożemy. Jednak musimy zaznaczyć, że obsługa klienta jest dostępna tylko w płatnych pakietach.